Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days via email.

Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?
Delivery typically takes 7-30 days.

What is the exchange/return policy?
Please refer to our Return policy.

If you still have questions or need further assistance, please don’t hesitate to reach out!

📧 Email: hello@elebux.com
⏱ Response Time: We typically respond within 24 hours.

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